Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"1ad5d070176cff75ddecb70fde1e5fc422ce8c7e_lout","branding":{"id":"7","key":"paxpbm","name":"PAX PBM","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de7700","headerLinkHoverBGColor":"#de7700","headerBadgeColor":"#de7700"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welkom bij PAX Klantenservice","sharedPortalName":"PAX Klantenservice","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"helpCenterTitle":"Welkom bij PAX Klantenservice","sharedPortalName":"PAX Klantenservice","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"nl-NL","userLanguageTag":"en-US","portalThemeColor":"#027ba4","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"paxpbm","projectId":10006,"serviceDeskId":7,"name":"PAX PBM","description":"<p>Welcome! You can raise a request for PAX PBM using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"82","name":"Beschadigd product","descriptionHtml":"","callToAction":"Beschadigd product","introHtml":"<p>Beschadigingen aan producten meld u met dit formulier. Vul het formulier zo volledig mogelijk in, zo kunnen wij u het snelste helpen. Voeg altijd foto's toe van de beschadiging.</p>","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[13],"key":""},{"id":"85","name":"Levering niet compleet","descriptionHtml":"","callToAction":"Levering niet compleet","introHtml":"<p>Bestelling niet compleet geleverd? Vul dit formulier zo volledig mogelijk in.</p>","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[13],"key":""},{"id":"89","name":"Overige vragen","descriptionHtml":"","callToAction":"Overige vragen","introHtml":"<p>Overige vragen over uw bestelling. Niet genoemd in andere categorieen.</p>","icon":10466,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[14],"key":""},{"id":"90","name":"Product vraag","descriptionHtml":"","callToAction":"Product vraag","introHtml":"<p>Vragen over een product: maat, situatie, kleuren, opties, mogelijkheden, etc</p>","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[14],"key":""},{"id":"92","name":"Vraag over uw order","descriptionHtml":"","callToAction":"Vraag over uw order","introHtml":"<p>Vraag over mijn order (levering/betaling/wijziging). Vul het formulier zo volledig mogelijk in, zo kunnen wij u het snelste helpen.</p>","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[13],"key":""},{"id":"94","name":"Bowork ticket","descriptionHtml":"","callToAction":"Bowork ticket","introHtml":"","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"106","name":"Chat","descriptionHtml":"","callToAction":"Chat","introHtml":"<p>Chat</p>","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"105","name":"Leverancier ticket","descriptionHtml":"","callToAction":"Leverancier ticket","introHtml":"","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"100","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Order vragen & service"},{"id":14,"name":"Vragen over mijn bestelling"}],"orderMapping":{"13":[82,85,92],"14":[89,90]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ea55ed5b-eb4a-34ff-84d4-d16e86b63f56","appLinkName":"System Confluence","appLinkUrl":"https://paxcompany.atlassian.net/wiki","spaceKey":"PP","spaceName":"PAX PBM Klantenservice","spaceUrl":"https://paxcompany.atlassian.net/wiki/spaces/PP","isServer":false},"labels":[],"projectKey":"PAXPBM","serviceDeskId":7,"kbLinkDomainURLs":["https://paxcompany.atlassian.net","https://faq.klantenservice.paxcompany.nl"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PAXPBM","userLanguageHeader":"Klantenservice Portal","userLanguageMessageWiki":"<p>Welkom bij de klantenservice portal van</p>\n<p>WerkschoenenWinkel.NL<br> Werkschoenen.COM</p>","defaultLanguageHeader":"Klantenservice Portal","defaultLanguageMessage":"Welkom bij de klantenservice portal van\n\nWerkschoenenWinkel.NL\nWerkschoenen.COM","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NjY4NTAyNC1hYzE4LTQ4NTQtYmNiZi02MTNmOTA0YjY1YzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU3MjI0MzksIm5iZiI6MTc2NTcyMTIzOSwiYW5vbklkIjoiYW5vbi11c2VyIn0.dOoJt4MSqFMA5c62PutdPipJhTQRg1lPwOrbM8qJXIQ","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"76685024-ac18-4854-bcbf-613f904b65c8","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"d909f0c7-83c0-4718-9117-7224f8a4d3c1","name":"Betalingen","description":"Alles over de betaling van uw order","categoryUrl":"https://faq.klantenservice.paxcompany.nl/servicedesk/customer/portal/7/topic/d909f0c7-83c0-4718-9117-7224f8a4d3c1","lastUpdated":"1681895138302","createdAt":"1681894757782"},{"id":"ef8bfac3-ca69-4901-afbc-9bb4717e79a5","name":"Verzending & Retour","description":"Alles over verzenden en retourneren","categoryUrl":"https://faq.klantenservice.paxcompany.nl/servicedesk/customer/portal/7/topic/ef8bfac3-ca69-4901-afbc-9bb4717e79a5","lastUpdated":"1681895151785","createdAt":"1681894834974"},{"id":"37dcd5c4-51e4-4104-b1d6-a16f6c6379b2","name":"Garantie","description":"Alles over garantie","categoryUrl":"https://faq.klantenservice.paxcompany.nl/servicedesk/customer/portal/7/topic/37dcd5c4-51e4-4104-b1d6-a16f6c6379b2","lastUpdated":"1681895164182","createdAt":"1681894869708"}]}},"reqCreate":{"id":90,"projectId":10006,"issueType":{"id":"10036","name":"Product vraag"},"form":{"name":"Product vraag","descriptionHtml":"","callToAction":"Product vraag","intro":"<p>Vragen over een product: maat, situatie, kleuren, opties, mogelijkheden, etc</p>","instructions":"","icon":10550,"iconUrl":"https://faq.klantenservice.paxcompany.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Samenvatting","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschrijving","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Bijlage","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/90","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/90","calendarParams":{"firstDay":0,"date":"2025-12-14T15:07:19+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ea55ed5b-eb4a-34ff-84d4-d16e86b63f56","appLinkName":"System Confluence","appLinkUrl":"https://paxcompany.atlassian.net/wiki","spaceKey":"PP","spaceName":"PAX PBM Klantenservice","spaceUrl":"https://paxcompany.atlassian.net/wiki/spaces/PP","isServer":false},"labels":[],"projectKey":"PAXPBM","serviceDeskId":7,"kbLinkDomainURLs":["https://paxcompany.atlassian.net","https://faq.klantenservice.paxcompany.nl"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NjY4NTAyNC1hYzE4LTQ4NTQtYmNiZi02MTNmOTA0YjY1YzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU3MjI0MzksIm5iZiI6MTc2NTcyMTIzOSwiYW5vbklkIjoiYW5vbi11c2VyIn0.dOoJt4MSqFMA5c62PutdPipJhTQRg1lPwOrbM8qJXIQ","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"76685024-ac18-4854-bcbf-613f904b65c8","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}